Frequently Asked Questions

If you didn’t find your answer here please email us at info@rtdlogistics.com

Do I need special software to access my account?

All is you need is a web browser like Safari, Firefox, Chrome, or Microsoft Explorer. Our website works on any platform including mobile devices.

Can I place an order with a phone call?

Yes. Our operators can be reached at 617.782.1130

How do I track a package?

Login to the website and click the Order Tracking link on the top of the page to view a sequential list of your company’s orders.

Can I access information about my account online?

Yes. You can edit your address book, view invoices, and add users.

How long does it take for a package to get delivered locally?

From the time a call is placed to the point of delivery, it usually takes no more than 2 for local, standard service.

Can I get a price quote online?

Yes. You can email us at info@rtdlogistics.com. Please be as specific as you can and we will respond as soon as possible.

What kinds of items will you pick up and deliver?

We can deliver virtually anything, from a 1-ounce document to a 20,000 pound machine. Our niche is delivering non-standard freight items on an expedited basis.

Do you ship everywhere?

Yes. We deliver to multiple states every day. We can get your packages where you need them to be when you need them to be there.

What’s the latest time I can call for a package to be delivered?

We are open 24/7/365. Call us anytime.